Return Policy

We take great care to ensure every order is prepared and shipped with the utmost attention to quality and detail.

Final Sale Policy

As all our products are intimate lingerie, all sales are final. We do not accept returns or exchanges under any circumstances.

Order Accuracy & Care

Each item is carefully inspected and beautifully packaged by our team to ensure it arrives in perfect condition. Please review your order thoroughly before completing your purchase, as changes or cancellations cannot be made once an order is placed.

Damaged or Faulty Items

If your item arrives damaged or defective, please contact us within 1–2 business days of delivery at info@mulamoolah.com. To help us assist you promptly, include a detailed description along with clear photos of the issue.

Refunds

Refunds for approved damaged or faulty items will be processed swiftly, typically within 1–2 business days of receiving your claim. Please note that refund times may vary slightly depending on your bank or payment provider.